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As seen on automotivedigitalmarketing.com:
From: response.crm@abcmotors.com
To: carl.shopper@verisun.com
Re: Your Internet Price Request
Hello Carl,
Thank you for giving us an opportunity to earn your business! Our goal is to make your online shopping as easy and hassle free as possible. We are here to help you regardless of where you are in the process.
One of my Internet Sales Consultants will contact you shortly by email or phone if you provided a phone number. This will help us answer your questions, and allow us to present you with the best sales experience possible.
If you have submitted this request during our regular business hours we will send you a response within two hours or less. If your request was submitted during non-business hours, at night, on a Sunday or a holiday, we will get back to you within two hours of our next business day.
Feel free to contact me directly if I can be of any assistance and thanks again for contacting us!
Again, thank you for choosing ABC Motors.
Jim Johnson
General Manager
ABC Motors
(800) 555-1212
From: jfriedman.crm@abcmotors.com
To: carl.shopper@verisun.com
Re: 2013 Brand X 123di – Price Request
Hello Mr. Shopper,
This is Joshua Michael Friedman from ABC Motors. I have received your request for a new 2013 Brand X 123di.
This model starts at $12,345 and goes up from there depending on which model trim, colors and equipment you select. I do have several like this one here in stock.
I know this information is important to you and I want to make sure you receive it. If I don’t hear from you shortly, I will contact you again to set up your no-obligation test drive. Thank you so much for the opportunity to earn your business.
Sincerely,
Joshua Michael Friedman
Internet Sales Manager
ABC Motors
(800) 555-1212
From: jfriedman.crm@abcmotors.com
To: carl.shopper@verisun.com
Re: Good News
Mr. Carl Shopper:
Great News!!!
We currently have the 2013 Brand X 123di in stock if you would like to come and see us and get a full product presentation. If you need more product information please click HERE or I can send you a digital copy of a showroom brochure.
I also wanted to let you know that I am currently on fire, and it would mean a great deal to me if you were to schedule an appointment where you could douse the flames that are consuming me, in person, at your earliest convenience.
Contact me by responding to this email or call me at 800-555-1212.
I look forward to hearing from you soon.
Thank you for your interest,
Joshua Michael Friedman
Internet Sales Manager
ABC Motors
(800) 555-1212
From: jfriedman.crm@abcmotors.com
To: carl.shopper@verisun.com
Re: Help Me Help You
Dear Carl,
We have been out of a contact for a while and I want to make certain I have provided
all the information you requested to make an informed buying decision. Our inventory has
changed since we last communicated, and I realize your needs may have changed as well.
If you have any questions, please let me know. My commitment is to provide
you with pricing information that is clear and direct, and to make your Internet
buying process hassle free. I welcome any comments or suggestions from you
regarding how I could improve my sales process.
My situation re: being on fire is still the same as it was when we first began this correspondence.
If you have purchased a vehicle elsewhere, just drop me a note and I will
update my records.
Thank you,
Joshua Michael Friedman
Internet Manager
ABC Motors
From: jfriedman.crm@abcmotors.com
To: carl.shopper@verisun.com
Re: Have you been shopping lately?
Dear Carl Shopper,
It has been awhile since you contacted our Dealership. Our inventory has changed
considerably since we last spoke, and if we did not have the vehicle you were looking for
before, it could be available now.
Also, our Dealership and Manufacturer Incentives change monthly so we might
be in a position to make you a much better deal than we were able to a month ago.
If you have any questions, please let me know. My commitment is to make
your Internet purchase anxiety free. Please contact me at your earliest
convenience and I will work up some fresh numbers that reflect our current
sales incentives.
If you have purchased a vehicle elsewhere, just drop me a note and I will
update my records.
Thank you and I look forward to hearing from you soon,
Joshua Michael Friedman
Internet Sales Manager
ABC Motors
From: bwendell.crm@abcmotors.com
To: carl.shopper@verisun.com
Re: Ddo you have a trade in?
Hello Carl,
Thank you for your Internet inquiry made several months ago. We are your complete buying resource – from information, to demonstration, to pricing and deliveryat ABC Motors. I do want you to know you will have an online automotive buying experience like no other. Please do not hesitate to contact me at (800) 555-1212, or simply reply to this email if you have any questions.
If you have a vehicle to trade in, my Pre-Owned Vehicle Manager will need to see and drive it in order to give the highest possible value to you. Please do not hesitate to contact me at (800) 555-1212 to set up an appointment for a test drive.
Used Vehicles are in short supply and high demand, so now is a really great time for us to give you top dollar for your trade, up to 125% of Kelley Blue Book value.*
Thanks for the opportunity to earn your business.
Sincerely,
Robert Begull
Used and Pre-Owned Sales Manager
ABC Motors
(800) 555-1212